Vendilot / Account

Delete your account

You can ask us to delete your Vendilot account and the data that goes with it. Our team completes deletion within 30 days.

Request deletion

Signed up with Apple or Google in the app? Request it in the app: Profile › Delete my account.

Vendor accounts can also use Settings › Delete account in the app.

Can't sign in? Email support@vendilot.com from the address on your account.

Your account, sign-in details and settings.
Vendor accounts: your inventory, lots, quotes and drafts, trades, sales, shows, binders, labels and analytics.
Collector accounts: your collection, folders, wishlist and price alerts, sold history, and the offer requests and inquiries you sent.
Card photos and other images you uploaded.
Assistant questions and answers, usage events, buying link records and push notification tokens.

Payment and invoice records we have to keep for tax and accounting. Stripe keeps its own billing records.
Reports about content or users that we need to keep other people safe.
Totals and statistics that no longer identify you.

A vendor plan billed by card is set to cancel at the end of the current billing period, so you won't be charged again.
Deleting your account doesn't cancel Collector+ bought through the App Store or Google Play. Cancel it in your store's subscription settings.
If you own a Teams plan, your teammates lose access to your shop's inventory.

We email you to confirm we received your request, and our team completes deletion within 30 days. Once your account is deleted, it can't be restored.

Questions? Email support@vendilot.com. You can read more in our Privacy Policy.